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Shipping Policy

 

As of October 23, 2023 we will offer FREE shipping on orders.

 

We ship out orders on Tuesdays and Fridays, and shipping usually takes between 3-5 business days.  If you need a quicker turnaround, please contact us.  A shipping fee may apply.  All orders are shipped via USPS and we will provide you with a tracking number once your items are sent.

 

Return Policy

 

We always want you to LOVE your purchases, but if for any reason you don't...please send it back to us!  

Please send ALL returns to the following address:

27096 Barrington Street

Madison Heights, MI 48071

To return an item, fill out the return slip that is included in your order and follow the directions on the slip.

 

Missing your return slip?  You may download a return slip to print it off yourself. Products must be unworn, un-altered, un-washed, and have the original Spoiled Girl tags on them.  SALE or DISCOUNTED ITEMS ARE A FINAL SALE.

Non-Returnable Items:

1. Special Order items

2. Hats / Hair Accessories

3. Jewelry

Products must be returned in 14 days from your original purchase date (not the date it was received, unless otherwise noted.)

Items that do not follow these requirements will be returned to the customer and standard shipping charges will apply.

Where do I send my return?

27096 Barrington Street, Madison Heights, MI 48071

Do you offer return shipping labels?

Not at this time, but hopefully in the future!

How will I receive my store credit?

Once we receive your merchandise and inspect that it meets our return standards, you will be issued an online code to use when checking out of your next purchase.  Credits are valid for 3 months after being sent.

 

 

 

How do I use my Online Credit?

At the time of checkout you will select the "apply coupon" button.  Enter the code given to you upon confirmation of your return.  If you have any questions about how to apply your online credit please call the store.

Canceling Orders?

Please contact us immediately if you need to change / cancel your online order.

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